Acceptable Use Policy

1. Purpose & Overview

This Acceptable Use Policy (“AUP”) defines the rules and restrictions governing your use of SendArro. Our goal is to maintain a fast, reliable, safe, and respectful file transfer platform for all users.

By accessing or using SendArro, you agree to abide by this policy. Violations may result in immediate file deletion, IP address blocking, and referral to law enforcement authorities.

2. Permitted Use

SendArro is designed strictly for lawful, temporary, personal, educational, and professional peer-to-peer file sharing between consenting parties using ephemeral six-digit transfer codes.

3. Strictly Prohibited Content

You may not upload, transmit, distribute, link to, or store any file or material that contains or facilitates:

• Child Sexual Abuse Material (CSAM): We maintain a zero-tolerance policy. Any detected or reported CSAM will be deleted immediately and reported without exception to law enforcement authorities and the National Center for Missing & Exploited Children (NCMEC).
• Malware & Exploits: Computer viruses, worms, Trojan horses, ransomware, keyloggers, rootkits, spyware, backdoors, phishing payloads, or malicious scripts.
• Copyright & Trademark Infringement: Pirated software, unlicensed copyrighted movies, music, textbooks, commercial software cracks, or stolen trade secrets.
• Violence & Terrorism: Content that promotes, facilitates, or encourages terrorism, violent extremism, hate speech, mass violence, or illegal firearm and explosives manufacturing.
• Non-Consensual Imagery & Harassment: Non-consensual intimate imagery, stalking material, blackmail, extortion files, or defamatory attacks.
• Fraud & Stolen Data: Credit card dumps, leaked identity credentials, passwords, social security databases, or deceptive phishing lures.

4. Security Violations & Platform Abuse

You must not engage in any activity that compromises or threatens the security and stability of SendArro. Prohibited activities include:

• Code Guessing & Brute-Forcing: Running automated scripts, dictionaries, or bots to guess six-digit transfer codes.
• Infrastructure Attacks: Initiating Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks, flood requests, or packet storms.
• Probing & Scanning: Vulnerability scanning, penetration testing, port scanning, or unauthorized server reconnaissance without written permission.
• Circumvention: Attempting to bypass file size caps (2 GB), expiry timers (10 minutes), single-download limits, rate limits, or IP bans.
• Storage Abuse: Utilizing SendArro as a permanent cloud backup, public file host, content delivery network (CDN), or remote file repository.

5. Fair Usage & Bandwidth Rules

While SendArro is free to use, platform resources are shared. Users must not generate excessive, automated, or continuous file traffic that monopolizes server bandwidth, CPU, or storage to the detriment of other users. We reserve the right to throttle or rate-limit abusive IP addresses.

6. Reporting Violations & Abuse

If you encounter or receive a file transferred through SendArro that violates this policy, please report it immediately:

• Visit our Contact Us page.
• Select “Abuse Report” or note abuse in the subject line.
• Provide the six-digit transfer code (if available), the file name, and a description of the violation.

7. Enforcement & Sanctions

SendArro investigates reported violations promptly and reserves the right, at its sole discretion, to:

• Immediately delete and purge any violating or suspected file without notice.
• Temporarily or permanently block offending IP addresses or network ranges.
• Preserve necessary server connection telemetry for evidence.
• Cooperate fully with relevant law enforcement agencies, cybercrime units, and hosting providers.

8. Policy Updates & Inquiries

SendArro may modify this Acceptable Use Policy at any time. Changes will be posted to this page with an updated effective date. For any questions regarding this policy, please reach out via our Contact Us page.